BOOKING
- All bookings rely on the property and other arrangements being available.
- The person making the booking must be at least 18 years old at the time of the booking and will be deemed as the party leader. The party leader is responsible for making all payments due to us.
- The party leader is responsible for making sure the whole party are aware of and will comply with these terms and conditions.
- These terms and conditions are active as soon as a booking is made
- A 40% deposit of the total holiday cost is required at the time of booking, with the remaining 60% payable 14 days before the arrival date.
- Bookings made less than 14 days before the holiday start date must be paid in full at the time of booking.
- We require the name and address of the party leader at the time of booking.
- As soon as you receive your conformation you must check the details carefully, if anything is incorrect you should tell us immediately. We take no responsibility for any errors in the documentation, except where an error has been made by us.
- If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full
- If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday.
- If you do not pay any of the payments due to us in relation to your booking by the appropriate date we are entitled to assume that you want to cancel your booking.
- We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
- The maximum number of persons occupying the property must not exceed 4 persons.
- We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
- Tenancies normally commence at 3pm on the arrival date and guests are required to leave the rental by 10am on the day of departure. Failure to do so may result in you being charged a further day’s rental.
- Smoking is not allowed in the property.
- Vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.
- We only allow 2 dogs maximum, no other kinds of pets.
-Dogs must be booked in at the time of booking
-Please don’t let dogs on the furniture, especially sofas and beds.
-Guests are responsible for cleaning up after their pets.
-Please clean muddy dogs using the outside tap.
-Dogs must not be left alone in the property.
-If the property requires additional cleaning due to excessive dog hair or if dogs have been on the furniture, we will charge a £50 fee to cover the extra cleaning costs.
-You are responsible for your dog and you will be charged for any damage caused by your dogs
-Dogs must be kept on a lead when outside the property at all times. We are a working farm and dogs can worry the other animals.
- Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification.
- If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.
- Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.
- The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition
- The client may in no circumstance re-let or sublet the property.
- You are responsible for the supervision of all members of your party under the age of 18 at all times.
- It is the responsibility of the party leader and the party to ensure they have the correct footwear on for the conditions of the ground.
- Please park your vehicles in the designated parking space, ensuring cars do not block access to any of the fields
- We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.
- Please respect the community and try to keep noise levels to a minimum, especially between 11 pm and 8 am.
- We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.
- Fireworks, Chinese lanterns, firepits(other than those provided), candles and portable bbqs are prohibited
- If you want to use the services of a third-party supplier (e.g. a chef, beauty treatments) this must be agreed beforehand. If you bring a third-party supplier without consent, we reserve the right to ask them to leave. We do not accept liability for the activities of these third-party suppliers
- Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.
- Guests must not enter the fields with the animals at any time.
- When feeding the animals do not enter the field and please ensure you wash hands thoroughly after feeding.
- 1 bag of logs is included in your holiday rental, any extra must be paid for.
- Please only use the animal feed provided by ourselves to feed the animals.
- Bedding should be stripped and all dirty linen should be placed in the wash bag on departure.